Privacy Policy
This Privacy Policy outlines how pet-insurances.co.za ("we", "our", or "us") collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.
By using our site and submitting your personal information, you agree to the terms of this Privacy Policy and consent to the processing of your personal information as described below.
1. Who We Are
pet-insurances.co.za is a lead generation platform. We connect users with third-party pet insurance providers. We are not a Financial Services Provider (FSP) and do not provide financial advice or sell insurance directly.
2. What We Collect
We may collect the following personal information:
Full name
Contact details (email address, phone number)
Pet information (species, breed, age, etc.)
Location (province or city)
Any other information voluntarily submitted via our forms
3. POPIA Compliance
In terms of POPIA, we undertake to:
Only collect information that is adequate, relevant, and not excessive
Process your information lawfully and transparently
Only use your information for the purpose for which it was collected (e.g., to connect you with insurance providers)
Take reasonable steps to protect your personal information from loss, misuse, and unauthorised access
Allow you to access, correct, or request deletion of your personal data at any time
To exercise your POPIA rights, contact: [email protected]
4. Consent to Contact
By submitting your information on this site, you consent to:
Receiving emails, phone calls, and SMS communications from pet-insurances.co.za and its affiliated insurance partners
Being contacted for purposes of offering and discussing relevant insurance quotes or services
You may opt out of these communications at any time by replying "STOP" to SMS messages, clicking the unsubscribe link in emails, or emailing us directly at [email protected].
5. Use of Information
We use your personal information to:
Forward your details to selected third-party insurance providers
Help providers contact you with offers, quotes, or relevant information
Improve our platform and marketing efforts
Comply with legal obligations
We do not sell your data to unaffiliated third parties.
6. Data Sharing
Your data may be shared with:
Trusted insurance providers or brokers who partner with us
Technology service providers involved in the operation of our platform
Regulatory authorities when required by law
All third-party partners are contractually obligated to handle your information securely and in line with POPIA requirements.
7. Cookies and Analytics
We use cookies and tracking tools to:
Monitor website performance
Enhance your browsing experience
Understand user behaviour
You can adjust cookie settings via your browser at any time.
8. Security of Your Information
We apply reasonable technical and organisational measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction.
9. Your Rights Under POPIA
You have the right to:
Request access to your personal data
Ask for corrections to inaccurate information
Request deletion of your information
Withdraw consent to processing
Contact [email protected] to submit any such requests.
10. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on this page and include a revised effective date.
11. Contact Us
For privacy-related questions or to exercise your data rights, please contact:
Email: [email protected]
Website: https://pet-insurances.co.za